Support Coordination
Connecting you with the right services and supports to make the most of your NDIS plan.
NDIS Compliant— Supporting self-managed & plan-managed participants across Melbourne.
Providing quality NDIS support services for participants, families, and carers in Parramatta and surrounding areas.
About Our Service
We provide personalised NDIS supports to participants living in Parramatta and the surrounding New South Walescommunity. Whether you're a long-time participant or new to the scheme, our local team is here to help you turn your plan into real outcomes.
Our NDIS Services
Every service is built around your plan, your goals and your preferences. Mix and match — or let us help you put a package together.
Connecting you with the right services and supports to make the most of your NDIS plan.
One-on-one coaching to help you build skills, set goals and manage mental health recovery.
Get involved in local activities, social groups and community events with friendly support workers.
Help with everyday tasks at home so you can live independently and confidently.
Respectful, dignified support with showering, dressing, grooming and personal hygiene.
Light housework, cleaning, laundry and meal preparation so your home stays comfortable.
Safe, reliable transport to appointments, work, study and social outings.
Outings, hobbies and recreation tailored to your interests and goals.
Build the skills and confidence you need to work toward your NDIS goals.
Short-term support that gives families and carers a well-earned break.
Why Choose Us
A trained team that understands the NDIS framework and how to apply it to your plan.
We build supports around what matters to you — your goals, routines and culture.
Supports scheduled when, where and how you need them, with the ability to adjust as goals evolve.
Police-checked, NDIS-cleared workers with the right training and lived experience.
Familiarity with the community, transport, venues and services in your area.
Consistent, dependable support delivered with respect, patience and warmth.
At a Glance
Indicative figures. Exact supports depend on your NDIS plan.
Cost Guide
Our hourly rates follow the NDIS Pricing Arrangements 2025–26. NDIS-managed, plan-managed and self-managed participants are all welcome — fee schedules and service agreements are tailored to your funding.
| Time | Indicative rate |
|---|---|
| Standard weekday (6am – 8pm) | $67 – $72/hr |
| Weekday evening (after 8pm) | $74 – $80/hr |
| Saturday | $95 – $102/hr |
| Sunday | $122 – $131/hr |
| Public holiday | $155 – $165/hr |
| Active overnight | $74 – $82/hr |
| Sleepover (inactive) | $240 – $290/night |
Rates are indicative and exclude provider travel where applicable. Refer to the current NDIS Pricing Arrangements for maximum allowable rates.
How to Pay
Most of our work falls under Core Supports — Assistance with Daily Life, and Assistance with Social and Community Participation. Self-managed and plan-managed participants can use our services directly. NDIA-managed participants are also welcome.
If you hold a Level 1–4 Home Care Package, you can use the package budget for our support services. Your package coordinator can arrange and manage the budget on your behalf.
Eligible older Australians can receive subsidised support hours via CHSP. A My Aged Care referral is required.
Veterans with a DVA Gold or White Card may be eligible for attendant care or community nursing support through DVA.
We accept private clients. Private fee schedules are available on request and we'll happily put a package together for ongoing bookings.
What to Expect
We start with a no-obligation phone call to understand your goals, supports already in place, and the kind of person you'd like to work with.
We map your supports against your funding and send you a clear, NDIS-aligned quote with no surprises.
Before regular shifts start, you meet your worker for an introduction visit — same person every week wherever possible.
We check in regularly to make sure supports still fit your goals and adjust when life or the plan changes.
Care Services
Regulations & Compliance
In NSW, NDIS providers operate under the NDIS Quality and Safeguards Commission and the NDIS Practice Standards. The NSW Ageing and Disability Commission also handles complaints about abuse, neglect or exploitation of adults with disability in the home or community.
Parramatta at a Glance
Local stats for Parramatta will appear here soon — sourced from the ABS, MyAgedCare and NDIS public datasets.
Supporting Participants
We proudly support NDIS participants throughout Parramatta and nearby communities.
Service Areas
Additional nearby service areas will be added soon.
Common questions from participants and families in Parramatta. Can't see your answer? Get in touch — we're happy to chat.
Contact UsBy Condition
Dedicated condition guides for New South Wales are coming soon — talk to our team in the meantime about specific support needs.
Related Services
Contact our friendly team today to discuss your NDIS goals and support needs.