About Kind Freedom Australia
We are a Melbourne-based NDIS support provider working with self-managed and plan-managed participants. Founded on one conviction: that people with disabilities deserve more than a worker who shows up and ticks boxes.
Founder & Director · Cert IV Allied Health Assistance
Edson Rushenya — Founder & Director
Edson started Kind Freedom because he kept noticing a specific gap in the sector, participants with physical and neurological conditions who were receiving perfectly adequate support for daily tasks, but no one was qualified to help them practise what their physiotherapist or OT had prescribed.
What that looks like in practice: guided exercise routines, mobility practice, assistive equipment support, rehabilitation reinforcement, and progress note-keeping that goes back to your treating clinician.
What Allied Health Assistance is, and is not
Edson implements programs that are prescribed and supervised by registered allied health professionals (physiotherapists, OTs, speech pathologists). He does not assess, diagnose, or design therapy. His role is to close the practice gap, so the work your clinicians prescribe actually happens in your home, with correct technique, every week.
Our Values
Four words that define how we show up, but in the choices we make every single session.
Kindness
Support that feels human, not clinical. On hard days, in difficult moments, when things don't go to plan. Patience is not an extra we offer on good days. It is the baseline.
Freedom
You set the priorities. A support worker's job is to expand what you can do, not substitute for what you are still capable of doing yourself. We build independence, not dependency.
Respect
We ask before we touch, explain before we act, and listen before we respond. Your home, your body, your decisions. Every choice is yours, we are here to support it.
Quality
Credentialled, screened, and clinically aware. We hold ourselves to the standard your body and your NDIS goals actually require, not the minimum that satisfies a shift roster.
Provider Status & Participant Rights
Kind Freedom Australia operates as an unregistered NDIS provider. This means we work with participants whose plans are either self-managed or plan-managed. Unregistered status does not mean unqualified, it means we choose flexibility in how we deliver care without the additional administrative overhead required for registration.
Every worker on our team meets the requirements of the NDIS Code of Conduct, holds current NDIS Worker Screening clearance, a Working with Children Check, and First Aid & CPR certification. We follow the NDIS Pricing Arrangements 2025–26 and provide a written service agreement before any support begins.
If you ever have a concern about the support you receive, you can raise it with us directly or contact the NDIS Quality & Safeguards Commission on 1800 035 544. Your right to switch providers, raise complaints, or request changes to your support is protected at every stage.
Follow 3 Easy Steps To Begin
A conversation, a plan, and support that starts.
Make an Enquiry
Call us or send a message. Tell us your condition, your goals, and what has, or hasn't, worked with other providers. We will be honest about whether we are the right fit before you commit to anything.
Match & Plan Together
Edson reviews your NDIS plan, speaks with your support coordinator if you have one, and builds a support schedule around what you are actually trying to achieve, not a standard package.
Begin Your Support
Visits start on schedule. Your goals are tracked. Your clinical team is kept in the loop. And you have direct contact access to Edson, not an ordinary call centre, if anything needs adjusting anytime.
Trusted by 50 participants across 20 Melbourne suburbs
Why Our Clients Stay
Participants, family members, and coordinators who work with Kind Freedom.
Sarah M.
Our Clients
James K.
Our Clients
Linda T.
Our Clients
Marcus R.
Our Clients
Daniel S.
Our Clients
Priya N.
Our Clients
Aaron L.
Our Clients
Support That Goes Way Beyond the Contract
Contact Kind Freedom Australia to find out how we can support you or your loved one with specialised, compassionate disability and rehabilitation support in Melbourne.